No. 1
Orders living in notebooks and sticky notes
Every bespoke commission has its own timeline, materials and client expectations. When the record lives on a scrap of paper, losing track costs you money — and reputation.
Built for jewellers · Trusted by artisans
Run your jewellery business without the chaos.
Manage clients, bespoke orders, appointments, messaging, job costing and revenue in one place — built around the way jewellers actually work.
No credit card required. We set it up with you.
Bespoke workshopsGoldsmiths & ateliersDiamond dealersLuxury retail jewellers
A word to the trade
The problems every jeweller knows.
These are not failures of yours. They are symptoms of software built for everyone else — and no one in particular.
No. 2
Chasing clients with manual phone calls
Clients want to know how their piece is coming along. You are at the bench. Interrupting the work to give status updates over the telephone is not sustainable.
No. 3
No real picture of what's profitable
Gold prices change by the day. Labour adds up quietly. Without a job sheet tracking materials, fees and hours, you are guessing at your margins.
— as reported by working jewellers, from Hatton Garden and beyond —
The complete instrument
Everything in one place.
No bolt-ons. No awkward integrations. One system, built for the workshop, the showroom and the office.
01
Client Management
Full client history, VIP flagging, communication preferences and lifetime value — kept as carefully as a ledger.
02
Bespoke Order Tracking
Follow every commission from first consultation to collection, with status, priority and due-date alerts.
03
Job Costing
Log metals by type, weight and price per gram. Add labour and fees. See the true profit on every job.
04
WhatsApp & SMS Updates
Clients are informed the moment a piece moves to production or is ready for collection — without a single phone call.
05
Appointments & Bookings
A full calendar with a public booking page. Approve requests, send confirmations, sync to Google Calendar.
06
Revenue & Reports
Income and expenses by category, monthly trends, top clients by spend, and your estimated tax position.
JewellersCRM
Purveyors of order · London
Made for the realities of bespoke jewellery — changing gold prices, client expectations, job sheets, deadlines and margins.
The method
Three steps to a better-run business.
A service manual short enough to remember.
01
Start your free trial
Sign up in under two minutes. No card. No commitment. Explore the full system at your leisure.
02
We come and set it up
On-site implementation: data migration, configuration around your workflow, and training for your staff.
03
Run your business better
Clients get updates. Jobs stay on track. Profitability becomes visible — down to the gram.
No card required
The tariff
Simple, honest pricing.
No hidden fees. No per-user charges. One price covers your whole team.
Free Trial
£0
for 30 days
Try everything. No card, no limits during the trial.
- Full access to all features
- Up to 3 staff logins
- WhatsApp & SMS messaging
- Online booking portal
- Revenue tracking & reports
Most
Popular
Popular
Professional
£77
per month
For established jewellery businesses. Cancel any time.
- Everything in the trial
- Unlimited clients & orders
- Unlimited staff logins
- Google Calendar sync
- Priority support
Lifetime
£4,997
one-time payment
Pay once. Use forever. All future updates included.
- Everything in Professional
- Yours permanently
- All future features included
- White-glove onboarding
- No recurring fees, ever
On-site implementation — £499, UK-wide. See below.
At your service
Personal, on-site implementation.
We do not just hand you a login. We come to your premises and stay until it works.
The concierge service
- An on-site visit to your premises, anywhere in the UK
- Migration of your existing client and order records
- Configuration of the system around your workflow
- WhatsApp & SMS messaging set up and tested
- Training for your staff — everyone leaves confident
- Thirty days of follow-up support after the visit
On-site implementation
£499
one-time fee · UK-wide
Book your setup visitSeparate from your subscription. Start the free trial first — if it suits your business, we will arrange the visit at a time convenient to you.
A closing word
Your craft deserves better tools.
Start free. We'll handle the rest.